CRM (Customer Relationship Management)

• CRM functional related details questions and Answers.
  Hi SAP Techies, Its great to see this kind of response from many people. Could you please tell me where all I can get more details on SAP CRM functional side and I am finding only other model detail ...
Posted in: CRM (Customer Relationship Management) » | By: Vijay BHosagi | Date: 18 May 2012 10:16 am | Comments (4)
• How to see sales order from ECC in CRM or viceversa ?
   I want to establish communication between SAP ECC and SAP CRM. Little bit background, I am working on my academic project in which I need to show data exchange between ECC and CRM. I have acces ...
Posted in: CRM (Customer Relationship Management) » | By: vishal | Date: 18 May 2012 9:54 am | Comments (1)
• ICSS FAQ drop down error page
  Please apply the correction instructions for CRM 4.0 SP11 and lower   ...
Posted in: CRM (Customer Relationship Management) » | By: rekha | Date: 03 Jan 2012 6:18 am | Comments (0)
• Unlinking reminder task/employee request
  We are on SAP CRM 5.0 using IC web clinet.  F or some reason the various reminder tasks/employee requests have become linked to each other. Is there a way to unlink these ?     &nbs ...
Posted in: CRM (Customer Relationship Management) » | By: sachin | Date: 02 Jan 2012 7:52 am | Comments (0)
• Error : Unable to select business transaction
  Hi, While searching for transaction in CRM 5.0 web client I am getting error : unable to select business transaction. Any solution for this one ? Regards   ...
Posted in: CRM (Customer Relationship Management) » | By: sachin | Date: 27 Dec 2011 11:23 am | Comments (0)
• CRM MOBILE configurations
  Hi to every body .I want installation steps abt CRM mobile configuration. plz send the steps with screen shots if anybody have . ...
Posted in: CRM (Customer Relationship Management) » | By: rajesh | Date: 26 Dec 2011 11:52 am | Comments (0)
• Can anyone send me the SAP CRM Java standards?
  Can anyone send me the SAP CRM Java standards? Your help in time would really be appreciated. ...
Posted in: CRM (Customer Relationship Management) » | By: rekha | Date: 26 Dec 2011 11:11 am | Comments (0)
• SAP CRM config and SAP Screen Number
  Hi All, Recently we are going to implement SAP CRM, I need configuration details and steps to install in server? How to identify screen numbers in SAP?   could you please help me in these reg ...
Posted in: CRM (Customer Relationship Management) » | By: owaise | Date: 21 Dec 2011 6:24 am | Comments (3)
• How to map order reasons of a service order from SAP CRM to SAP ECC ( V Urgent )
  Hi Team, I had created a service order with warranty for a spare material in SAP CRM Web UI .  Order got saved and successfully replicated to ECC system without any errors , but when the user is ...
Posted in: CRM (Customer Relationship Management) » Interaction Center | By: VCS | Date: 20 Dec 2011 10:38 am | Comments (0)
• Adding Multiple Users to Multiple Positions/Org Assignmenst in CRM/ISU
  Hi, Im a relativley new SAP Administrator and as part of my role, I have to set users up in SMP and assign users to positions in the CRM and ISU Org structures, problem being, many users require mult ...
Posted in: CRM (Customer Relationship Management) » | By: Tom Cleary | Date: 14 Dec 2011 11:56 am | Comments (0)
• Issue regarding Inbound Outbound Queue
  Hello Gurus,   User is processing Bdoc in CRM, which is not getting processed in the ECC system.   when i am trying to ativate the smqr its showing Actv status in yellow color. and erro ...
Posted in: CRM (Customer Relationship Management) » | By: Shailesh Singh | Date: 14 Dec 2011 6:19 am | Comments (2)
• Switch from SAP BI to SAP CRM
  Hi Gurus,           I am Currently working in SAP BI since 2.5 years , I am looking for an switch to SAP CRM wanting to know whether this switch is feasib ...
Posted in: CRM (Customer Relationship Management) » | By: | Date: 23 Nov 2011 5:49 am | Comments (1)
• Query Object key for customer enhancement doc.
  The SSCR object key can be called up via the OSS. After entering the key, the customer enhancement can be entered or changed for the documentation. Details on this are described in notes 27532 and 28 ...
Posted in: CRM (Customer Relationship Management) » | By: rekha | Date: 28 Oct 2011 7:07 am | Comments (1)
• SEARCHING BUSSINESS TRANSACTION IN INTERACTION CENTRE
  Hi Experts, I am implementing CRM 6.O.  can u pls help me in the following points:- 1). E2CRM Service Manager Configuration 2).How to search any transaction in IC AGENT Role. 3). How an agent ...
Posted in: CRM (Customer Relationship Management) » | By: sarangamath | Date: 28 Oct 2011 7:06 am | Comments (0)
• CRM Admin Position
  Our client located in Inglewood, CA. is looking for an Administrator with strong working knowledge of CRM. The ideal candidate will be someone who has worked with CRM and has a technical skill set as ...
Posted in: CRM (Customer Relationship Management) » | By: | Date: 07 Oct 2011 6:36 am | Comments (0)
• SAP CRM ICSS FAQ and Solution Search
  Hi Gurus, I am configuring FAQ's for SAP CRM ICSS 6.O . I  have defined problem and linked solution along with proble type , subtype and catalog . The same is not displayed in ICSS. Can any ...
Posted in: CRM (Customer Relationship Management) » | By: sarangamath | Date: 30 Sep 2011 12:42 pm | Comments (0)
• how to configure web ui in crm
  How to configure web ui in crm 7.when i am trying to access web ui it gives some error like "Business Server Page (BSP) error What happened? Calling the BSP page was terminated due to an ...
Posted in: CRM (Customer Relationship Management) » | By: MVRAGHUNATHA | Date: 29 Sep 2011 9:36 am | Comments (0)
• Fix for Telephone Transfer functions in CRM/CIC 3.0
  Symptom Can not perform call transfer in CIC (both Blind transfer and Warm transfer) and receive pop up shows the error from telephony gateway: 'The function could only be partly executed BCOMEC 046' ...
Posted in: CRM (Customer Relationship Management) » | By: rekha | Date: 27 Sep 2011 12:13 pm | Comments (0)
• Frequently used Transaction Codes in CRM
  Hi,  any of them send me the T.codes which is freaquently using in sap crm module   Thanks®ards kishore kumar    ...
Posted in: CRM (Customer Relationship Management) » | By: kishore | Date: 22 Sep 2011 5:01 am | Comments (1)
• Transaction code for CRM documentation
  I am new to SAP and would like to learn CRM from scratch. Like ABAPDOCU for ABAP, is there any transaction code for the CRM documentation. ...
Posted in: CRM (Customer Relationship Management) » | By: | Date: 20 Sep 2011 11:01 am | Comments (2)