help for CRM upgrade from 5.0 to 7.0

By: Shailesh Singh | 01 Dec 2009 3:02 am

can any one please give me some suggestions and documents for the CRM upgrade from 5.0 to 7.0.
 
i have some doubts on this....
 
is there any functional and developer involvemet required for this upgrade..and if any scenerios has been implemented as below...what is the procedure to get all the things in the upgraded CRM 7.0

how much time required to upgrade zdevelopemets  and how much is for standard.?
 
CRM Application Server
CRM Java Components 5.0
CRM Web Channel
Business Package for SAP CRM
SAP Workforce Management
Mobile Infrastructure (Mobile Engine Serve and Client) Mobile Sales for Handheld 4.0 Search and Classification CRM WebChannel Application Components MapBox 4.0 Groupware Connector 4.0 SAP Content Server
 
can any one give me full information as much you can give ..since i am very much new to this CRM ..as i am working as a ERP Basis administrator here.
 
Please help me in this regards.
 
your quick response is very much helpful for me.
 
 
Thanks in advance.

You required a detail upgrade plan before you start CRM 7.0 upgrade.

Developer role needed for this as you are upgrading CRM component with other add-on component and for modification adjustment.

For your Business scenarios you needs to follow SAP CRM upgrade master guide so you can know one new enhancnement has been delivered with this.

Total time is depends on your hardware and downtime stratergy you are going to use for your upgrade.

I suggest first you can perform upgrade off your sanbox system so you can know all estimates.

By: | 01 Dec 2009

Its Completely Functional Consultant issue.

Functional Consultant need to decide – what upgrade need to be done

Functional & Technical Consultant would decide the methodology.

Technical Consultant would follow what group of Functional Consultant would say.

Ask you Solution consultant – Study the Business Work Flow Completely

Than go for Upgrade please.

By: | 02 Dec 2009

Just be very carefully of the Methodology you follow and wishing you all the best

The biggest challenge would be to accumulate all the information from the Functional Consultant and then understand the workflow and the fit in the technical details with the Technical consultant please.

Please do keep a back up plane ready every time – As said SAND box Testing.

By: | 02 Dec 2009