This mail is with respect to a requirement of our MNC Client Schneider Electric - Bangalore.
www.schneiderelectr ic .com
ABOUT SCHNEIDER ELECTRIC :--
Schneider Electric, the global specialist in Energy Management, offers integrated solutions to make energy safe, reliable, efficient and productive for the Energy & Infrastructure, Industry, Data Centres & Networks, Buildings and Residential markets. Schneider Electric's 120,000 employees in 102 countries generated revenue of €17.3 billion in 2007, helping individuals and organisations make the most of their energy.
A key concept of sustainable development, responsibility is at the heart of Schneider Electric's culture and strategy. It is because it behaves in a responsible way that the company can take on the social, economic and environmental challenges that lie ahead.
Operations present in 190 countries, Schneider Electric serves its international customers throughout the world and meets the needs of its markets with products adapted to the standards and practices of each country.
Once you've worked for Schneider, working anywhere else will be a step down with respect to the challenge and demands on your knowledge & skill set. You will learn more than you can imagine and have many career options.
· 30+ Centres across the India.
· 190+ Operation Centres across the World.
· 1,20,000+ employee Strong today
· Schneider Electric receives recognition for its ethical commitment to sustainable employment.
The role and perk shall be undoubtedly on par to the industry standards with respect to profile.
Requirement : Jr & Sr. SAP Monitoring Specialist
Experience: 4- 8 Yrs
Job Title:
JR & Sr. SAP Monitoring Specialist
Job Category:
Information Technology
Job Location:
Bangalore
Job Description:
Responsibilities:
Responsibilities as part of 24X7 global monitoring team include,
§ Mentor junior team members in monitoring process, interacting groups, document management and building on existing database of frequently occurring errors
§ Facilitate rotation among team members, knowledge sharing, maintaining a common database of frequently occurring errors with recommended resolution
§ General understanding of SAP message architecture and monitoring transactions in one or more areas of EDI/IDOCS, CRM Middleware, BW loads, SRM replication, XI interfaces, Batch jobs and Infrastructure messages
§ Advanced ability to review, analyze and qualify errors as data, technical or business process error
§ High level of analytical skills in an enterprise level system landscape
§ Moderate understanding of SAP business documents, master data, transaction data and integration
§ Moderate knowledge SAP interfaces in terms of business documents exchanged between other SAP and non-SAP systems and the underlying technical mechanism
§ Provide in depth analysis of the issue and recommend possible options to resolve/reprocess the error
§ Guide and coordinate periodic updation of system monitoring documents
§ Familiarity with industry standard incident management tools like Peregrine, Remedy etc.
§ Good communication and follow up skills with user community across the globe
§ Should be able to work in Shift (24x7) independently, odd hour's and Holidays (incase of requirement)
§ Monitoring incident and problem Queues, allocating work and seeing it through completion
§ Weekly, monthly monitoring report preparation
§ Coordinate with multiple teams and multiple data centres in resolving support related matters
Key performance areas:
§ Should be able to coordinate with global team and service SLA’s
§ Ensuring continuity of SAP monitoring support and continuous improvement.
§ Good understanding of SAP enterprise data and interface concept and management.
§ Team working (interaction with lots of different teams – Regional data centres , Local support, …)
§ Customer centric and capacity to deliver high level of service
Accountabilities:
§ Required to comply with the regulatory regime in which the organization operates as appropriate to the above role
§ Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled
§ Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
§ The incumbent is required to respect the Schneider Electric approach to client care and must demonstrate due regard to the interests of our clients and in any and all third party dealings.
Qualifications, Skills & Experience:
§ 2.5 - 4 Yrs for Juniors / 5+ years of SAP technical, functional or interface experience (Seniors)
§ Hands on experience in one or more areas of SAP interface development, SD/CRM functional consulting, interface administration, CRM middleware monitoring, EDI/IDOC monitoring, XI interfaces, batch jobs and infrastructure logs (system logs, short dumps, update failures etc.,)
§ Exposure to global SAP projects is a must
§ Exposure to 24X7 operations with batch and interface monitoring is a plus
Essential
§ SAP technical, functional or interface experience
§ Able to navigate deftly within the system to locate the root cause with a clear understanding of master data, transaction data, configuration data and technical data
§ Able to coordinate junior monitoring team member from multitude areas (Ex: ECC, CRM, SRM) along with business and technical support groups
§ Able to follow instructions and willing to take on new responsibilities and learn new skills.
§ Self-motivated and able see tasks through to completion to required quality and timescale
§ Ability to work under pressure and to agreed deadlines.
Desirable
§ Minimum of 5 years experience in similar role within a multinational context (multi-environments , multiple subcontractor teams, centralized support)
§ Business experience or very good awareness of IT impacts on business
Knowledge
Desirable/optional
Additional details related to business area of this position
Language Requirements:
Good communication, English
Note: Please ignore the mail if already attended Schneider Electric interview within last 3 Months or employed by Schneider Electric.
Emloyees Currently working with Capgemini,Wipro, IBM SAP India. Plz ignore this mail...
Kindly send across your updated CV to us as soon as possible with the following details:
Name(With Full Form of all Initials in your name)
Total years of experience :
Relevant Years of experience SAP :
Relevant Years of experience SD/CRM :
Relevant yrs of exp in Function Support:
Relevant exp in Management Skills:
Date Of Birth:
Age:
Qualification Details
Course Passed Out Yrs Percentages
PG
Degree
12th
10th
Current CTC:
Expected CTC:
Joining Notice:
Onsite Exp(Diff Countries):
Offshore Exp:
Certification (Y/N):
Any Exp in Electrical/ Electronics Domain?
How Many companies in ur career?
R u Married?
If Y , is ur wife working?
Children??
How much you rate your self regading your Communication skills on a scale of 10(10 being the highest)?
Ready to Relocate:
Have U ever apply for Schneider Electric previously - Yes / No
Note:Its a very urgent requirement for Schneider Electric, so kindly send across your profile ASAP so that I can go ahead with the requirement.
Kindly refer your friends working with the same skills so that I can process their profile for the same.
Please treat this mail as very urgent and in case of any query please free to contact 9989055164
"Assuring you the best of our quality services at all times”
Thanks & Regards
Ramu I Technical Recruiter I Hyderabad
Brain Management Consultants (India) Pvt.Ltd.
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